Privacy Policy

About this service

Bundle Online Leads uses Callmancer at sass.rapidhits.app to manage agency leads and customer communications. This policy describes the Gmail integration and related lead processing. The service is intended for authorized agency personnel.

For privacy questions or requests, contact bundleonlineleads@gmail.com.

Information we access and collect

• When the mailbox owner connects Gmail, Google provides authorization credentials that allow the integration to access that mailbox. The integration currently requests Gmail read-only access, which permits reading email; it does not grant permission to send or delete Gmail messages.
• We read messages matching the configured lead query, including sender, recipients, subject, message body, dates, and message identifiers. Gmail notifications also provide mailbox and history identifiers.
• Lead emails can contain customer names, email addresses, phone numbers, addresses, vehicle and insurance information, and other details supplied by the lead vendor.
• We store lead records, processing results, routing information, and operational logs needed to run and troubleshoot the integration. Other enabled Callmancer features can store customer conversations and follow-up activity.

How information is used and shared

We use this information to check approved senders, identify the correct agency profile, extract lead details, prevent duplicate processing, maintain customer records, and deliver leads to configured Slack channels. Authorized agency users can access the resulting records.

Approved lead email content is processed by the configured AI service, currently OpenAI, to extract structured customer information. Lead records are stored in the application database, and lead details are sent to Slack. Configured communication, scheduling, or follow-up providers may receive the customer details needed to perform enabled agency workflows.

These providers process the information under their applicable terms and privacy policies. Agency administrators are responsible for choosing appropriate recipients and controlling access to their Slack channels and application accounts.

We do not sell Google user data or use it for advertising. We do not use Gmail data to develop or train generalized AI or machine-learning models. AI processing is used to provide the configured lead-management functionality.

Google API Limited Use

Bundle Online Leads' use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements.

Storage, retention, and security

Authorization credentials are used by the backend to maintain the Gmail connection. Application accounts restrict access to agency records, and HTTPS protects web traffic. No internet service can guarantee absolute security.

Lead records and processing history are retained for agency operations, troubleshooting, and applicable obligations. Disconnecting Gmail stops future authorized access but does not automatically delete records already stored in the application, Slack, backups, or other configured services. Retention and deletion in third-party services depend on those services and the agency's settings.

Your choices and requests

The mailbox owner can revoke the connection through Google Account connections. Authorized administrators can also disable the Gmail integration in the application configuration.

Contact bundleonlineleads@gmail.com to request access, correction, export, or deletion of information handled by the service. We may need to verify your identity and the agency's authority before acting. Some records may need to be retained for applicable obligations or security purposes.

Changes to this policy

Updates will be published on this page with a revised effective date. Material changes to how Google user data is accessed, used, or shared will be disclosed before that new use, with additional consent where required.